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SM-210 --- Sun Desktop Systems Maintenance

Overview

The Sun Desktop Systems Maintenance course provides students with information about how to install, configure, diagnose, and verify proper operation of desktop workstations based on SPARC technology.

Objectives

The Sun Desktop Systems Maintenance course provides students with information about how to install, configure, diagnose, and verify proper operation of desktop workstations based on SPARC technology. Sun desktop systems covered in this course include Sun Blade 1000, Sun Blade 100, Ultra 80, Ultra 60, Ultra 30, Ultra 10, Ultra 5, and Ultra 2 workstations. Students can also learn how to install and configure associated desktop peripherals, including external disk and tape devices. Real problems are introduced into the desktop systems for you to troubleshoot using all available diagnostic tools.

PreRequisites

  • Use common hand tools
  • Use diagnostic procedures and programs to troubleshoot personal computers to the field-replaceable unit (FRU)

Who Can Benefit

System Administrators, Hardware Maintainers, Field Engineers, and System Support Engineers who support Sun SPARC technology-based desktop systems and the associated

Duration

5 Days

Course Content

Sun Desktop Systems Maintenance (SM-210) Content Details

 
 
Introducing Desktop Products
  • Describe the SPARC processor
  • Describe the SuperSPARC(R) processor
  • Describe the UltraSPARC(R) processor
  • Describe the Main Logic Board with processor
  • Describe memory types
  • Describe the PCI Bus architecture
  • Describe the SBUS architecture
Introducing the Desktop Product Line
  • Describe the Sun desktop product line
  • Identify typical optional cards
  • Understand external connection types
  • Describe the pizzabox enclosure
  • Describe the tower enclosure
  • Understand Sun part numbers
OpenBoot(TM) PROM
  • Describe the function of the OpenBoot PROM (OBP)
  • Describe the contents of the NVRAM
  • Identify features of the Boot PROM
  • Discuss the POST diagnostics
  • View the POST output
  • Navigate the OpenBoot PROM
  • Determine device path names
  • Describe the process for upgrading the Flash PROM
Booting and Testing
  • Use the Boot PROM user interface
  • Modify the contents of NVRAM
  • Describe the process of booting with device aliases
  • Use specified boot flags
  • Define the boot process
  • Use test and troubleshooting procedures
  • Test the system using OBP commands
  • Understand the Forth-based PROM
 
Peripheral Devices
  • Describe Desktop Peripheral enclosures
  • Describe the Small Computer System Interface
  • Cable, Terminate, and Address SCSI Devices
  • Discuss the purpose of SCSI Host Adapters
  • Identify different hardware devices
  • Verify the presence of peripherals with the Forth toolkit
  • Add a new device to a desktop
  • Describe different bus types found in Sun systems
Disk Analysis and Repair
  • Describe disk error categories
  • Use the Solaris OS format utility
  • Manage disk defect lists
Boot Sequence Troubleshooting
  • Identify run levels
  • Identify the different boot phases
  • Boot the workstation using different boot flags
  • Repair a corrupted boot block
  • Run the Solaris OS installboot utility
  • Repair a virtual file system table (vfstab) problem that prevents multiuser booting
Online Diagnostic Tools
  • Describe the Sun Validation Test Suite Product
  • Start the SunVTS software product
  • Use SunVTS software in tty mode
  • Run SunVTS software remotely



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